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Community Activity

360 mini problems

Hi - I’m having problems connecting mini 360 to new tv via WiFi   Worked fine on old tv. Now no welcome or instruction page appears. Screen goes blank when switched to hdm source. I have tried in different ports. The tv is connected via WiFi. Is this...

Account errors

Good evening, it would seem I have a couple of issues I need a bit of help with.1) I moved house and my account number got changed. I now can't log into my virgin media. Keeps picking my old account up.2) I have wifi and TV no problem. When I try to ...

Jlt2 by Joining in
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Cancellation

Hi everyone. OK so, I switched over to Virgin, with my 'kit' being delivered on the 25th (a few days ago). Talk talk rang me with a much better offer. The virgin equipment is sat on the side as I had to book an engineer to install a Virgin box on the...

Dtuck by Just joined
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Verification Email never arrives

Been trying to get this email to arrive for some time now. Phoned support but they only tried to send it the same way. Can somebody please just verify my account so I can properly use the service. 

Upgrade to M500

Good evening, guys.I got a call this afternoon from a lovely girl, working for Virgin Media, who offered me to upgrade my contract, based on M250 Fibre Broadband, to a brand new M500.With the upgrade I'd receive a brand new Media Hub 5, a O2 SIM card...

Andy70g by Joining in
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Spam warning on every message

Starting today 28th March 2024 every time I try to send a message from my virgin mail box I get this error, regardless of the content of the messageSending of the message failed.An error occurred while sending mail. The mail server responded: SPAM Co...

Chris-H by Joining in
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When are student deals available?

Me and my friends are going into a share house starting summer this year and I was wondering if theres an exact date where deals go live? Also are deals available for every speed? We are looking for speed on the higher end.

MeiKei by Just joined
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DNS

can anyone help with this? This happens on my two tvs upstairs. Even though we have 1 booster on the landing. Certain programmes like BBC iPlayer ITX or Netflix don’t work. Any help would be great. I have issues with my SKY too and I think it maybe t...

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