index customers movinghouse Virgin Media

You can usually take your Virgin Media services with you!

Depending on where you live, there are two ways to get Virgin Media services:

• By fibre optic cable (on cable)
• Down your BT phone line (non cable)

Either way, you can look forward to a better service and a fairer deal.

We can help you move your service. Usually, we can have you up and running 14 days or less, and we aim to beat this where possible. Just tell us as soon as you know where you're moving to and we'll do the legwork to get it arranged.

If you decide not to take your services with you, that's fine, you'll just need to pay off the monthly payments to the end of your contract.

Moving Home FAQs

Got some questions? Our FAQs will tell you everything you need to know.

Check your postcode for Virgin Media services

Prefer to chat through your move plans by phone?

If you live in an on cable area give us a call on 0845 454 1111.
If you live in a non-cable area you can contact us on 0845 045 0709 (local rates).