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1. Check your push notification settings
If you've got issues with your Instagram notifications, one likely reason is that your relevant phone settings are switched off. Check by heading to the notification centre on your device and look at the push notification settings on your phone. Make sure all your device settings turned on.
Yes, all my notifications are turned on …
It looks like this isn’t what’s causing your problem. Continue reading and we’ll talk you through some other possible solutions.
No, some of my device notification settings are off …
Change them to ‘on’. It’s that simple. Enable notifications and see if that solves your issues. You’ll find instructions for how to do this further down the page.
2. Check your phone notification settings for the Instagram app
This is another main reason for Instagram notification issues. It's possible to have general notifications settings for their device turned on, but instant notifications for the social media app turned off. Below, we give you two methods to fix this. Choose the best way for you (depending on your device) and then simply work through the following steps.
To make sure you never miss a thing, Instagram notifications need to be set up correctly on your phone. There are two different methods for doing this. The first is to turn on notifications in the Instagram app itself. The second solution is to do it via the settings on your smartphone. First, let’s look at how to use Instagram to turn on notifications on your iPhone or other iOS device:
Turn on push notifications within the Instagram app
- Open up the Instagram app on your iOS device.
- Click your profile photo in the bottom-right corner.
- Tap the three lines in the top-right corner.
- Tap on ‘Settings’ then ‘Notifications’.
- This shows you all the current notification settings for your account.
- Go into each sub-menu and select the push notifications you want to enable for a fully customised experience.
Turn on push notifications using your device settings
- Open the Settings app on your iPhone.
- Tap ‘Notifications’.
- Scroll down the list until you find the Instagram app and then tap on it.
Never miss another notification. If you want to know as soon as your favourite accounts post and keep an eye on who’s commenting, you’ll need your Instagram notifications enabled. It’s quick and easy to turn on this setting on an Android device. Just follow this simple method:
- Open up the phone settings on your Android device.
- Select ‘Apps’ then find and click on ‘Instagram’.
- Tap ‘Notifications’.
- Look through your notification settings and check if you have any blocked. If the toggle switch is blue and white, that means it’s ‘on’ and notifications are enabled. If it’s grey and white, that means it’s ‘off’ and you won’t receive notifications.
- Go through this screen and customise your notification settings.
Want to be on the safe side? You’ve also got the option to go into the Instagram app itself and check your push notification settings are as you want them to be. It’s simple with the following steps:
- Open up your Instagram account on your Android phone.
- Tap your photo in the bottom-right to go to your profile.
- Tap the three lines in the top-right corner.
- Tap ‘Settings’ then ‘Notifications’.
- In this menu you’ll be able to check all your current notification settings and customise them to your liking.
Why are my Instagram notifications not working even though they are switched on?
So you’ve tried everything above but your Instagram notifications are still not working. Here are some final things to try.
Sometimes a reboot of your smartphone is all it takes to fix a slight glitch with your instant notifications. For most devices that means a long-press on the power button to turn it off, and another one to turn it back on.
Another possible solution to fix this particular issue is to check whether your smartphone is on DND. If it is, simply change it back. Take your device off Do Not Disturb mode and see if this solves the problem.
If you can see the app notifications from Instagram on your screen but you can’t hear them, there’s a chance your smartphone or iPad is on silent mode. Turn the sound back on and you should be sorted.
Do your Instagram notifications usually work fine but all of a sudden they’ve stopped? Check to make sure you’re connected to the internet, particularly if you’re not receiving notifications from any apps at all. Notifications may temporarily stop being delivered if your device is offline or has a poor connection.
Switched to power saving mode because you were worried about battery life? We’ve all done it when we’re out and about and our phone is running low. But this could be the reason your Instagram notifications aren’t working even though they’re on. The low power mode on some devices may turn off notifications. Try taking this feature off and see if notifications start up again.