Virgin Media broadband speeds explained

From fast to even faster, get to know what broadband speeds we offer and what you can expect from each one.

Enter your postcode to see what’s available in your home:

Fastest median download speed

Take a look at how our speeds compare to our competitors’ fastest median download speeds.

Virgin Media - 1130Mbps, BT - 900Mbps, Vodafone - 910Mbps, TalkTalk - 944Mbps, Sky - 900Mbps, Plusnet - 500Mbps.

Availability of services from other major UK ISPs will differ from Virgin Media’s services. Virgin Fibre areas only.

The advertised download speed for Gig1 is calculated using the midpoint from the fastest and slowest speed from our customer panel. Based on peak-time measurements (8pm-10pm, Mon to Sun). Competitor speeds shown above are those stated on the respective provider’s website.

Here's what you can get at your home

*Monthly price shown will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%.

Why Virgin Media?

Broadband for big families

Bring your screens, consoles and smart home devices. Download or stream your favourite tracks, watch Ultra HD videos, or host video calls with ease.

Broadband for gaming

Connect your console or gaming PC and game on. Play online, download huge games quickly, and even live stream all your successes and failures on Twitch.

Broadband for entertainment

End bandwidth battles. Our broadband has plenty of speed to go round. Stream movies in Ultra HD, game, video call, download and upload work, and more – all at the same time.

Broadband for homeworking

Get productive at home. Host video meetings, send and receive files, and keep all your laptops and devices connected and up to speed.

Gig1 Fibre Broadband

Available across our entire network, Gig1 Fibre Broadband is our fastest widely available broadband, with download speeds averaging over 1Gbps (1130 Mbps).

That’s more bandwidth to spread over all your devices, letting you do even more of the stuff you love online.

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Virgin Media speeds explained

The advertised internet download and upload speeds for our broadband packages are calculated on average, by taking the mid-point between the fastest and slowest speeds for each package at peak times (8-10pm). We’ve done this in line with the Advertising Standards Authority’s (ASA) guidance.

As these are average speeds, they’re not guaranteed.

Virgin Media broadband speeds can provide your home with the kind of speeds and reliability to keep everyone happy and connected.

To make our broadband speeds crystal clear, we’ve set them out here. These estimated speeds apply to all new customers who buy our broadband services, and to existing customers who changed their broadband services, on or after February 28th 2019.

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Making our broadband speeds work for you

Nobody wants to put up with weak or slow broadband speeds or a contract you’re not happy with. We’ve outlined a few ways you can ensure your broadband connectivity remains fast and efficient at all time.

The legal stuff

*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.

No setup fee

This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.

These prices are for new customers only.

Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.

All of the products on this page are subject to survey, network capacity and a credit check.

Each service has a minimum contract length that’s shown in your basket.

If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.

Priority is a service from O2 that current Virgin Media customers aged 16+ can also use.
  • Offers are subject to eligibility and availability.
  • Read the terms on the Priority app or at o2.co.uk/terms

  • Get fast, reliable WiFi gliding through every room or money back
    Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.

    †To verify, see: https://www.virginmedia.com/legal/awards. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. User speed depends on broadband package choice. Virgin Fibre areas only. Best Combined Connectivity Experience: based on GWS test results Dec '23-May '24 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score.