Switch to eBilling

First of all you’ll have to register or sign in to My Virgin Media. If you haven’t already registered see Managing your Broadband, TV and Phone account with My Virgin Media.

To switch for eBilling via My Virgin Media:

• Register or sign in to My Virgin media at virginmedia.com/myvirginmedia
• Click on My Profile at the top of the page
• Scroll down to the eBilling section and click Switch to eBilling
• Follow the instructions on-screen to complete registration

That’s it! You’ll now be set up to receive your monthly bills to the email address of your choice each month, and don’t forget you can keep an eye on your bills and charges at any time by signing in to your My Virgin Media account.

Once you’re set up and registered for eBilling, you can view your monthly bills and current charges through your My Virgin Media account at any time:

Sign in to your My Virgin Media account at virginmedia.com/myvirginmedia Click My Bills at the top of the page Select the Overview tab Under current bill click the Check out my latest bill button to view your latest bill Or if you want to view your last 12 bills, click on the View bills tab.

You are billed for your Virgin Media services monthly. When a new bill is ready, we’ll send an email to the contact email address you have registered with us on your my virgin media account. This will tell you that your bill is available to view online and what date we’ll be taking your payment.

If you want to change the email address we use to contact you, you can change it online as follows:-

1. Sign in to your My Virgin Media account at My Account
2. Click on My Profile at the top of the screen
3. Click Change next to Contact email address
4. Enter and confirm the new address you’d like us to contact you on each time your new bill is ready