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Select the issue you're having and follow our step-by-step guides. If that doesn't work, we'll put you in touch with our team.

Error Code

Is your TV showing an error code, such as 7400 or C130?

Poor picture quality

Are you finding it hard to see a nice clear picture?

No picture

Are you unable to see any picture on the TV?

No sound

Are you unable to hear any sound coming out of the TV?

No lights on TV box

Are all the lights off on the box? Or some flashing?

Remote control problems

Having problems controlling your TV with the remote control?
Not found your problem?

Checking your connection for issues

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