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What do blue lights on my Hub mean?

Understand what blue lights on the Virgin Media Hub mean in our guide below, or test your connection to check for issues and fix any faults.

Which WiFi Hub do you have?

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Hub 5

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Hub 4

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Super Hub 2 or 2ac

What light is showing on your Hub?

Solid blue light

Solid blue light

Flashing blue light

Flashing blue light

Seeing something different?


If you’re seeing Virgin Media router lights that are different to those listed and your WiFi is not working, run a test on your broadband connection.

Understanding what the Virgin Media Hub 4 lights mean

The Virgin Media Hub lights meaning for the Hub 4 is much more straightforward compared to our older Hubs, as the Hub 4 only has one light, which circles around the whole top quarter of the Hub.

This LED router light will flash different colours to let you know the Hub 4’s status and if there are any connection issues.

Hub FAQs

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What light is showing on your Hub?

Solid blue light

Solid blue light

Flashing blue light

Flashing blue light

Seeing something different?


If you’re seeing Virgin Media router lights that are different to those listed and your WiFi is not working, run a test on your broadband connection.

Understanding what the Virgin Media Hub 5 lights mean

The Virgin Media Hub 5 lights are much easier to understand compared to our older Hubs. The Hub 5 only has one light which you’ll see on the front, bottom right.

This LED router light will flash different colours to let you know the Hub 5’s status and if there are any connection issues.

Hub FAQs

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What lights are showing on your Hub?

Flashing blue wireless lights

Flashing blue wireless lights

Solid blue wireless lights

Solid blue wireless lights

Solid blue ready light

Solid blue ready light

Flashing blue traffic light

Flashing blue traffic light

Seeing something different?


If you’re seeing Virgin Media router lights that are different to those listed and your WiFi is not working, run a test on your broadband connection.

Understanding what the Super Hub 2 or 2ac lights mean

The WiFi Hub usually has just one light on, but every now and then you might see the other router lights turn on, too. Read on to understand the Virgin Media Hub lights meaning below:

5Ghz wireless LED

5Ghz wireless LED

This Hub light lets you know if the Super Hub is operating the 5GHz wireless radio frequency. 5GHz frequencies gives your wireless devices a stronger WiFi connection when they’re closer to the Hub. It should be solid blue.

2.4Ghz wireless LED

2.4Ghz wireless LED

This Hub light tells you if the Super Hub is operating the 2.4GHz wireless radio frequency. 2.4GHz frequencies gives your wireless devices a stronger WiFi connection when they’re further away from the Hub. It should be solid blue.

Ready LED

Ready LED

This Hub light will show you that the Super Hub has successfully connected to our network, and should show as a solid blue light.

Traffic (or WAN) LED

Traffic (or WAN) LED

This Hub light periodically blinks blue to let you know if any data traffic is passing through the Super Hub.

Power LED

Power LED

This Hub light indicates when the Hub is on and ready to use. It should stay blue white.

WPS Button (WiFi Protected Set Up)

WPS Button (WiFi Protected Set Up)

You can use this button when you want to connect WPS enabled wireless devices to your home network.

Hub FAQs

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