Virgin Mobile Pay As You Go has ended
 

We regularly review our offerings to make sure we’re meeting our customers’ needs and usage. After careful review, we’ve decided to close our Pay As You Go services and focus on providing even greater Pay Monthly plans. 

You have at least 3 months to switch to Pay Monthly or request your PAC, after we have notified you.

Yes, the Virgin Mobile Pay As You Go service has now ended, please call 0345 600 0789 if you have any queries regarding refunds or understanding what your options are.

No problem. You can request a refund for up to one year after your service ended. 

Give us a call on 0345 600 0789 and we’ll chat through your options.

You can switch over to one of our Pay Monthly plans (subject to a credit check), including SIM Only or a handset.

Your Pay As You Go credit will be used to settle your pay monthly bill from the second month’s bill onwards, until your credit value runs out.

If you want to stick with a Pay As You Go plan you can switch to O2.

We are now Virgin Media O2 and O2 have a range of Pay As You Go plans, if you want to find out more there are few ways you can move to O2:

• Give us a call on 789, we can go through your options and guide you through the switching process
• Visit O2 in store, find your nearest store here - https://www.o2.co.uk/storelocator
• Go to the O2 online store and order an O2 sim - https://www.o2.co.uk/shop/sim-cards/pay-as-you-go#simtype=bigbundles