The latest version of the app also adds some excellent features, including access to Priority from O2, help and information on your Virgin Media services, and a more secure and fast way of logging in.

Want to know more about the My Virgin Media app? Then read on to discover all the ways you could benefit from downloading it today…

My Virgin Media app features

Get lightning-fast access to your bills

The My Virgin Media app allows you to look at your bills from the past 12 months, including any recent charges. Plus, you can update your direct debit details or make debit or credit card payments easily in the app if you don’t pay already by direct debit.

Keep an eye on your service status

Got an issue with your service? Stay on top of what’s going on by diagnosing any problems and finding out when you’ll be back up and running. 

Secure and fast login

We want to help keep your information as secure as possible, so biometric login (fingerprint and Face ID) is integral to the app.

Plus treats, offers and more

Upgrades for days

Information on broadband speed boosts, our latest and greatest Hubs, and upgrades to our best-ever TV experience. It’s all here in the My Virgin Media app.

Recommendations just for you

Not sure what to watch this weekend? We’ve got you. Get the lowdown on some of the most popular TV programmes and must-see movies.

Tips and tricks

We’ve got top advice on how to make the most of your time with Virgin Media – whether that’s fine-tuning your WiFi or uncovering the perks of our TV service.

Explore Priority from O2

Last but not least, you can access Priority from O2 which is the home to exclusive offers including Priority Tickets for thousands of gigs and events across the UK, as well as rewards, unique experiences, daily treats, prize draws and perks.  

The app is available for free on both Android (Android 8 or above) and iOS devices (iOS 15.2 or above). Click here to download the My Virgin Media app now.