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With so much on the box, it’s always helpful to be up to speed on where you can find all the great channels available to you. And with Flex, we’ve packed all your favourite channels and entertainment subscriptions into one clever little box.
A reminder that Stream from Virgin Media is now called Flex. The change is nothing to worry about – you’ll still be able to enjoy your favourite TV content in the same way as you do today.
Recent changes to your Flex channel guide
From Friday 15 November, all customers with Flex will now have That’s TV 2 (CH 151) at no extra cost.
From Thursday 7 November, GOLD HD and GOLD +1 becomes U&GOLD HD (CH 124) and U&GOLD +1 (CH 324) and Alibi HD and Alibi +1 becomes U&Alibi HD (CH 114) and U&Alibi +1 (CH 314). It’s the same brilliant TV as usual but just new names.
From Wednesday 16 October, Eden HD and Eden +1 becomes U&Eden HD (CH 176) and U&Eden +1 (CH 376). What’s more, it’s now available free to all customers, at no extra cost.
On Tuesday 15 October, you have two new themed streaming channels: Tipping Point (CH 251) and Mythbusters (CH 252). These are replacing Fear Factor and Wipeout Xtra, which are both leaving the service.
Recent changes to your Flex service
Introducing a new area on our Stream box just for TV shows called… TV SHOWS, where you can find the latest episodes, whole series, your favourite TV channel or a genre you love.
Looking for inspiration? Find Top Picks and curated Collections in our FEATURED section showcasing hand-picked titles we know you’re going to love. It’s easy to find TV to enjoy here by going straight to your favourite genres, from comedy and drama to reality. Here you’ll also find shows from TV streaming apps, including both free apps (BBC iPlayer, Channel 4, ITVX, My5) and paid-for ones if you’ve signed up for those, such as Disney+ and Prime Video.
The STORE section gives you the best in telly to buy. SPORT has all the action to watch on demand. KIDS has loads of shows to keep the little ones entertained. The CHANNELS section does what it says on the tin, creating an easy way for you to dive right into your favourite channels.
Check out MOVIES to find the latest and greatest movies all in one place – to rent, buy or enjoy as part of your subscription. Whether you want big blockbusters fresh from the cinema, classics you watch time and time again or the best in indie cinema, our Top Picks and Collections sections in our FEATURED section will help you find them. Our STORE section, meanwhile, has the latest titles to buy or rent straight from the cinema.
Don’t forget My Watchlist also lets you save your TV guide picks, On Demand gems and app favourites so you can create your own personal playlist of great content. You can save telly from anywhere on our Stream box – whether you’re browsing the TV guide, the home screen, or searching for your favourite show. To give it a go, just hit the Save button on your Stream remote, or use Voice Control (hit the microphone button and say “add to My Watchlist”). You can also manage My Watchlist on the move with our Virgin TV Go app. Learn more here.
To get stuck into all this Flex goodness, head to the bottom of the page to download your channel guide and find out more about the channels you can get, plus your favourite paid-for subscription apps and premium TV channel collections. Then it’s up to you to go forth and get stuck into tons of terrific telly treats.
And don’t forget to visit the What to watch on TV this week page to find all the shows you should be watching, in one place!
Flex: Virgin Media broadband required (min. 50 Mbps). Not available with other Virgin Media TV services. Compatible with Hub 3 and above. Stream box requires an HDMI cable connected to TV. HD TV set and a Stream box connected with HDMI cables required for viewing HD channels. Number of inclusive HD channels depends on package. 4K compatible TV/device required to watch Ultra HD. Stream box and remote remain property of Virgin Media. £5 per month charge for Flex, and a one-off activation fee may apply. Separate charges & terms for each Flex subscription. Some Flex subscriptions require 30 days’ notice to cancel.10% credit: 10% saving when compared to standard Virgin Cable TV pricing. Credit applied to monthly bill. Credit cannot be applied to offer prices. Further terms apply, see virginmedia.com/legal.
TV channels: Channels, content and features available depend on your chosen package. Channel line-ups and content are subject to change at any time and to regional variations.
HD: HD TV required to view HD channels. Number of inclusive HD channels depends on package.
On Demand: Content available to view depends on TV package. Time limits apply for viewing chargeable On Demand content – see virginmedia.com. Once purchased, all chargeable On Demand content must be viewed within 48 hours. Premium channels and upgrades must be kept for at least 30 days.
TV Go: Content available to view depends on TV package. Not all channels/content from relevant pack available. Live streaming and On Demand requires broadband/WiFi or 3G/4G/5G access. UK only. Access via PC, Mac or TV Go App (selected iOS devices and Android™ devices only). Maximum 5 compatible devices per account can watch TV. Maximum 2 compatible devices per account can watch TV simultaneously.