The Virgin TV Go app is available at no extra cost and it can make a real difference to the way you watch TV. Not sure how? Here are some simple tips and tricks to help you out
By Virgin TV Edit
Have you downloaded the Virgin TV Go app yet? We bet you have – and if not, we recommend you get it quick-smart! It’s available to every Virgin Media customer with a TV package at no extra cost, and you can download it from the Apple App store or Google Play and get it set up in no time at all.
You can register the app on up to five devices and watch on two at a time, improving the TV experience for multiple members of your household. If your family or flatmates have taken over the TV with something you’re not interested in, you can just pick up a device and take it elsewhere in the house (or anywhere in the UK where there’s mobile data or WiFi).
Then you can dive into your favourite screen entertainment, whether that’s sport or drama, comedy or reality – live or on catch up! The choice is very much in your hands.
If you’ve never used Virgin TV Go, then check out our guide showing you all its benefits. But if you’ve been using Virgin TV Go for couple of days, or a couple of months, and want to find out what else it can do… here are some simple tips and tricks to unlock its full potential.
1. You can use the app as a remote control
Can’t lay your hands on the zapper right now? No worries – if you have a Virgin TV 360 or Stream box, you can use the TV Go app instead. Whether you’re an Apple or Android user, just follow these simple steps.
- Tap the Connect to TV icon (top right on the screen).
- Control your TV from your device
For Virgin Media customers armed with a TiVo® box or a V6 box powered by TiVo®, there’s the Virgin TV Control app for Apple and Android.
2. You can download shows to watch on the go
Watch a selection of your favourite shows wherever you are, with no need to find WiFi or use your mobile data to watch them!
- Find the show and tap the three dots.
- Tap Download.
- Go to Menu > Saved > Downloads and start watching!
3. You can create your own personal TV guide
Don’t want to scroll past channels you never watch? Want your favourite channels at the top of the list? There’s an easy way to create a personalised TV guide with the channels you want just where you want them!
To get to your personal TV guide, and to add or remove your favourite channels in your profile, tap the profile icon > Settings > My Channels.
4. You can save shows for later
Watching live TV is as simple as tapping Menu > Live TV and choosing a show. But if you find you don’t have time right now, the app makes it easy for you to watch later at your convenience.
- If you watch at least three minutes of a show that’s available in On Demand, just go to Saved > Continue Watching – you’ll find it here.
- To find shows in On Demand, tap Box Sets & Movies and simply pick the show or film you want to watch.
- Find the show you want and add it to your Watchlist by tapping the + button. To watch it, tap Saved > Watchlist. Your Watchlist is synced across all your Virgin TV Go devices.
5. You can keep the kids entertained
Children love grabbing their devices and getting stuck into their favourite programmes – and as well as their favourite live channels, there are tons of kids’ shows available in On Demand for them to watch over and over again (as they do).
- Tap Box Sets & Movies > Kids.
- Let them find their favourite shows from a huge selection including Cocomelon, Side Hustle, PAW Patrol and Teen Titans Go!
6. You can watch movies from Sky Cinema
If you’re a Sky Cinema subscriber, all the great movies it offers – from the latest hits to timeless classics – are available to you on the Virgin TV Go app to watch live or whenever it suits you.
- Tap Box Sets & Movies.
- Find the movie you want.
- Watch it right now or download it to watch later.
TV Go: Content available to view depends on TV package. Not all channels/content from relevant pack available. Live streaming and On Demand requires broadband/WiFi or 3G/4G/5G access. UK only. Access via PC, Mac or TV Go App (selected iOS devices and Android™ devices only). Maximum 5 compatible devices per account can watch TV. Maximum 2 compatible devices per account can watch TV simultaneously.
TV Control: Access TV Control via TV Control app (selected iOS, Android & Fire devices only). TV Control requires TiVo or Virgin TV V6 set top box.
Catch Up TV: Catch Up TV content available for up to 7 days or up to 30 days after broadcast, depending on content.
On Demand: Content available to view depends on TV package. Time limits apply for viewing chargeable On Demand content – see virginmedia.com. Once purchased, all chargeable On Demand content must be viewed within 48 hours. Premium channels and upgrades must be kept for at least 30 days.